Refund policy

At Castile India, we strive to provide our customers with quality products and a satisfactory shopping experience.

No Returns: We do not accept returns on purchased products.

No Refunds: All sales are final. Once an order has been delivered, no refund will be provided.

Exchange Only: Customers may request an exchange of a product, subject to approval and our exchange terms and conditions.

Damaged or Defective Products: If you receive a damaged or defective product, please contact our customer support team with your order details and clear photographs of the product for review.

Important Note: Please check the product details, size, colour, and other specifications carefully before placing your order.

For any exchange-related queries, please contact our customer support team through our website: https://www.castileindia.com/

By placing an order with Castile India, you acknowledge and agree to this policy, subject to applicable consumer protection laws.